Tour Groups FAQs
How do I make a group booking?
There are three different ways to make a group booking. You will need to inform us of the time (not exact until confirmed), the chosen date and a rough idea on how many people are in your group. Please see below for group booking options:
- Call us on 00353 (0)45 870238. If the call is not answered leave a message with your contact number and one of the team will get back to you promptly.
- Email us on firstname.lastname@example.org. Online booking for groups is not available yet but we are working with our online booking partner to provide this in the near future.
- Book in person at the kiosk in Lullymore Heritage & Discovery Park.
Once a provisional booking has been made, the Group Sales Officer will confirm your reservation and final details including confirmation of your final numbers and choosing a method of payment closer to the date of arrival – this protects your group booking as well as the quoted prices.
Who qualifies for a group booking?
Any group from 2 people to 400 people! Whether you are a tour operator, school, social club, office outing, special interest club or a group of friends. For small groups 2 to 15 people there is a minimum charge of €200 to cover costs of guides etc.
What can I make a group booking for?
You can make a group booking for a guided visit to the Park and this can be tailored to your group’s needs. The different types of guided tours include the General tour (mix of environment and history), Environmental tour, Ecology Field Trips and School tours for all age groups. You can also make a group booking for special events like Birthday Parties, Corporate events for staff or staff families, Meeting Space and numerous other types of occasions. The Park can also accommodate crews of any size as a Filming Location.
Can I reserve tickets before I purchase them?
Yes, if you don’t have your final details together but want to reserve your group we can make a provisional booking and confirm details closer to the time of arrival. depending on the type and size of the group we may require a deposit.
Do you offer special group rates?
We can offer discounts depending on numbers and for certain groups such as DEIS Schools. Please contact our Group Sales Officer for more information.
Can I use promotional offers with a group booking?
Promotional offers are available on the website for Partner Hotels and hotel reception will ensure the discounted rate is applied if booked online or that guests receive a discount card to present on arrival at the Park.
When do I need to pay for my group booking?
We will discuss this with you at the time of confirming your reservation.
How can I pay for a group visit?
Once you have confirmed your numbers with us, there are different ways in which you can pay for your booking.
- EFT payments – we can send you an invoice as well as our bank account details. Please ensure that you give all the relevant information when requesting an invoice as your payment method.
- Pay on the day by Credit / Debit card / cash / cheque.
- Pay over the phone on 00353 (0)45 870238.
- Send us a cheque made payable to ‘Lullymore Heritage & Discovery Park CLG.
Once you have decided, please inform us of how you would like to pay when confirming group booking.
How will I receive my confirmation?
To be as green and efficient as possible, we will send out an email that will summarise the whole booking.
What happens if the group booking is cancelled?
In the unlikely event that we have to cancel or reschedule a group booking, we will aim to contact you via the details you have provided us in advance of the group’s arrival. If you decide to cancel a group visit please notify us at least 72 hours before the arrival time – any cancellations after this time could lose their deposit.
How accessible is the Park for visitors with disabilities?
Lullymore Heritage & Discovery Park is accessible. Our Boardwalk, forest and garden walks have been carefully designed to be suitable for wheelchair users and there is use of the road train for those with mobility issues. There are areas of the mini golf and indoor play which may not be fully accessible.
There’s plenty of areas to stop and sit around the park for those that need it, we have disabled toilets available and access to the Purple Heather Café is wheelchair accessible as well as marked disabled car parking. However if you wish to enquire further about specific needs, please enquire directly via our contact page.If you have any specific questions about visiting Lullymore Heritage & Discovery Park with a guest who has a disability, please email or call us.
Where is Lullymore Heritage & Discovery Park located?
You can find us in Lullymore, Rathangan, Co. Kildare, Ireland, R51 E036.
Where can I park?
For groups there are several bus bays to park in and for cars, there is a car park large enough for approximately 250 vehicles.
Can I get to Lullymore by Bus?
Not currently but we have made submissions to the NTA to rectify this and we would hope that this service will be available for customers and staff in the near future.